Terms of sale

1. Purpose

These terms govern the sale of licences for the Klypsed software, published by Klypsed, to anyone (“the Customer”) ordering on klypsed.com.

Klypsed is a software publisher: we do not host, store or distribute any of our users’ content. Files are processed locally, on the Customer’s computer.

Placing an order means full acceptance of these terms.

2. Plans and prices

Klypsed is offered as a Free plan (5 exports, one time) and as paid Creator and Agency subscriptions, described on the Pricing page. Prices are shown in euros, all taxes included.

The publisher may change prices at any time. The applicable price is the one displayed when ordering; a price change on an active subscription is notified to the Customer at least 30 days before it applies.

3. Order and payment

Orders are placed on the Stripe checkout page. Stripe (Link) invoices and collects payment as reseller of the software (Stripe Managed Payments): its name appears on the bank statement and invoice. The publisher never has access to card details.

Before paying, the Customer sees the price including tax, the billing period and the automatic renewal. Subscriptions are paid in advance, monthly or yearly, and renew automatically until cancelled.

4. Licence delivery

The licence key is emailed to the address given at checkout as soon as payment is confirmed. The software can be downloaded freely from the site.

The licence is personal, non-transferable, and locks to the computer where it is activated. Moving to another device is done on request through support.

5. Cancellation

The Customer can cancel at any time, in a few clicks, from the “Cancel your subscription” page linked at the bottom of every page of the site, or from the “Manage my subscription” button in the app. Cancellation takes effect at the end of the period already paid, free of charge, and is confirmed by email. No started period is refunded, unless required by law.

The publisher may suspend or revoke a licence in case of non-payment, fraud or use contrary to these terms, in particular section 7.

6. Right of withdrawal

Klypsed is digital content supplied without a physical medium. When ordering, the Customer expressly requests immediate access to the software and acknowledges thereby losing the 14-day right of withdrawal once the licence is activated, in accordance with Article L221-28 13° of the French Consumer Code. This consent and acknowledgment are collected through a mandatory checkbox before payment, timestamped, then confirmed in the order confirmation email.

Where applicable, if the service qualifies as a digital service, a consumer Customer who requested immediate performance and then withdraws within the 14-day period owes an amount proportionate to the service supplied until they communicated their decision (Article L221-25 of the French Consumer Code).

The Free plan lets you try the software before any purchase.

7. Use of the software

Purchasing and using Klypsed is restricted to people aged 18 or over.

Use of the software is governed by the terms of use, which form an integral part of the contract: allowed and prohibited content, third-party platforms and the Customer’s responsibility for their content. Breaching them allows the licence to be suspended or revoked.

8. Legal guarantee of conformity

Consumer Customers benefit from the legal guarantee of conformity for digital content and services provided by the French Consumer Code. In case of a lack of conformity, they may have the software brought into conformity or, failing that, obtain a price reduction or terminate the contract, under the conditions set by law. Simply contact support.

9. Liability

Klypsed is a software tool that runs on the Customer’s computer. The publisher has no access to or control over the content processed, and shall in no event be held liable for:

(a) content processed or produced by the Customer, its lawfulness, publication, distribution or reuse by third parties; (b) decisions of third-party platforms (Instagram, TikTok, Reddit, X, OnlyFans, MYM, Fansly or others), including moderation, reduced reach, demonetisation, suspension or deletion of an account; (c) the Customer’s failure to comply with those platforms’ terms or with the obligation to label AI-generated content; (d) any infringement of third-party rights (copyright, image rights, privacy) resulting from the Customer’s use of the software; (e) any loss of revenue, audience, customers, opportunity or reputation, or any other indirect damage; (f) the loss or corruption of files on the Customer’s computer; the Customer is responsible for keeping originals and backups.

Klypsed does not guarantee any result regarding the visibility, reach, engagement or revenue of the Customer’s content, nor its acceptance by any platform.

Otherwise, and to the extent permitted by law, the software is provided as is and the publisher’s total liability, for all causes combined, is limited to the amount paid by the Customer in the twelve months preceding the event giving rise to the claim.

A business Customer (agency, company, creator acting professionally) shall indemnify and hold the publisher harmless against any claim, action or judgment by a third party or an authority relating to the content it processed or published, including reasonable legal fees.

As required by law, these exclusions and limitations do not apply to gross negligence or wilful misconduct by the publisher, nor to personal injury, and do not deprive a consumer Customer of the rights granted by mandatory provisions, including the legal guarantee of conformity.

10. Personal data

How Customer data is processed is described in the privacy policy.

11. Customer service and disputes

Support answers on Telegram or at contact@klypsed.com. In case of dispute, the Customer first sends a written complaint to support.

These terms are governed by French law, without depriving consumer Customers of the protection of the mandatory rules of their country of residence.